Helpdesk AI

Create a shareable link for AI-powered voice support calls

Link Settings

AI Configuration

Select the AI provider for this voice agent

Leave empty to use provider default

Select the voice for AI responses

System Prompt (optional)

Define how the AI should behave during calls

Knowledge Bases

Attach knowledge bases to enable RAG-powered responses during calls.

The agent will search these for relevant information

Chatwoot Integration

Create conversations in this Chatwoot instance after calls

Auto-create Conversation

Automatically create a conversation with the call transcript after the call ends

How it works

Tips

System Prompt: Provide clear instructions for the AI agent's behavior and knowledge domain.
Knowledge Bases: Attach relevant documentation for more accurate responses.
Expiration: Set an expiration date for time-limited support sessions.
Max Uses: Limit usage for special promotional links.